While online vendors certainly have competitive pricing, they do not see the project all the way through like we do. Online equipment vendors lack the attention to detail and won’t make it specific to your needs. They don’t include any pricing to provide you with installation of the equipment as they often don’t provide that service. They usually don’t advertise freight until after you’ve checked out, and their virtual warehouses often mislead by saying they have a new unit a couple of days away, when in reality it is being shipped from the far reaches of the country or continent. Sometimes, equipment warranty is not authorized through online vendors. Buying new units online can certainly work out for you, but we feel we can provide a better, safer solution.
Joe Warren & Sons is proud to see your equipment purchase through from A to Z: you’d be surprised at how competitive our pricing is for new equipment! We gather all pertinent information from an initial service call (equipment make/model/serial, electrical information of breaker and outlets, equipment accessories, dimensions of equipment as it pertains to countertops, neighboring equipment, ramps and doorways). We will follow up with a quotation for what we feel is the best replacement unit for your needs and your space. Included in this proposal is the total labor time for the job, which consists of receiving the new equipment (if we don’t have it in stock), uncrating it, inspecting the unit(s), loading the equipment onto our box trucks or service vans, the trip charge, bringing the equipment into your facility and setting it in place, total installation time, and if you are getting rid of the old equipment, the removal and disposal of the machine. If a licensed electrician or plumber is needed for the job, or if the job will require the acquisition of a flame permit, we will make note of it in our proposal and help you through the process.
We have our own special relationships with many vendors and manufacturers, and are up front about how much a job will cost you so you can accurately plan your budget. Online vendors hide vital information in the fine print, and they won’t notify you if there is a newer, compatible piece of equipment or a better buy because you were the one who did all of the research to find the specific model of equipment. If you would like a detailed proposal to purchase a new piece of equipment, please fill out a Quote form. This is free to you. In many cases, we prefer to schedule a service call so we can ensure all vital information is gathered, however if you verify all electrical info, dimensions, equipment information and include a few pictures, we can usually provide you with a quote as site unseen, (beware though, when dealing with heavy equipment, we encourage you to use a professional service company). We hope to gain your business!
